Refund, Cancellation,
Transfer and Privacy Policies

Revised June 23, 2017

Cancellation and Refund Policy

  • Full refunds will be given if a participant is denied acceptance into or asked to leave a training or program for any reason.
  • Full refunds will be given if a training or program is cancelled by the Eat Breathe Thrive Organization.
  • A full refund, less a $100 cancellation fee, will be issued for individuals cancelling at least 14 days prior to the start date of the training or program.
  • Individuals cancelling within 14 days of a training start date will be refunded 50% of their total class tuition.
  • No refund will be issued for no‐shows or if registration is cancelled less than 48 hours before the start of a training or program.
  • Partial refunds are not awarded for those who miss portions of the training or program.
  • All refund requests must be submitted in writing to
  • All refunds will be issued electronically in the same currency as the original purchase.

Transfer Policy

  • Tuition may be transferred to a new location at no charge if the request is made at least 14 days prior to the training start date.  
  • Students requesting a transfer within 14 days of a training start date may transfer to a new location for a $100 transfer fee.  
  • Transfers are not available for no‐shows or if the transfer request is made less than 24 hours before the start of the training or program.
  • All transfer requests must be submitted in writing to by the day before the training starts for a $100 transfer fee.

Privacy Policy

The Eat Breathe Thrive Organization takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. The Organization does not share, sell or rent your information to third parties.  

Personal information entered into our online registration system, online learning platform, or other associated website is subject to the respective platform’s security policy.

Grievance Policy and Conflict Resolution Committee

Eat Breathe Thrive is committed to upholding the twelve ethical precepts set forth in our Code of Ethics. One important part of this commitment is conflict resolution. Conflicts will inevitably arise in our community, and as an organization we are committed to resolving ethical concerns in a responsible, effective, and compassionate manner.

Our Conflict Resolution Committee is comprised of six respected members of our community. The committee includes at least one yoga teacher, one social worker, one mental health practitioner, one board member, one staff member, and one general community member. The primary role of the committee is to investigate and determine an appropriate course of action for resolving ethical concerns.

1.  Bringing a Concern

To bring a concern to the committee, a request must be made in writing. The letter of request must include:

  • A clear statement that an ethical violation has occurred.
  • The name of the person(s) whose behavior the violation concerns.
  • A description of the alleged violation.
  • A history of the attempts, if any, to resolve the incident through other means.
  • A general statement about the resolution desired.

    No anonymous requests are considered, except in cases in which an individual’s safety is in jeopardy.
  • 2.  Accepting the Concern

    Upon receiving a request, the committee convenes to decide whether there is justification to warrant a formal investigation. The committee notifies both the concerned party and the party named in the concern within two weeks. As part of this notification, the committee states its understanding of the issue under inquiry and distributes a copy of the original letter of request to the party named in the concern.

    3.  Investigating the Concern

    The committee will schedule closed hearings in which all parties are given an opportunity to present their understanding of the issue under investigation. The committee may ask other individuals to provide information relevant to the concern. All parties will have an opportunity to respond to the information – oral, written, or otherwise – investigated by the committee. The proceedings are held confidentially.

    4.  Findings and Action

    When the committee members are satisfied that they are adequately informed, they will review the case among themselves and jointly determine the best course of action. At its discretion, the committee may seek non-binding advice from other sources. The committee’s decision must be reached by consensus. Should the members be unable to reach consensus, and time is of the essence, any member may request that the decision be made through voting. This is because sometimes consensus cannot be reached in a group.

    Within two weeks of a decision, parties will reconvene and the committee will distribute copies of its written findings and read them aloud.

    Please contact us if you have any questions regarding these policies: